Shipping policy

Thank you for shopping with Shades of Shea! Here's everything you need to know about how we ship your order.

Order Processing All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays. You will receive a confirmation email with tracking information once your order has shipped.

Domestic Shipping (United States) We offer standard and expedited shipping options at checkout. Standard shipping typically takes 5–7 business days. Expedited shipping typically takes 2–3 business days.

International Shipping We ship to over 60 countries worldwide. International delivery times vary by destination, typically ranging from 7–21 business days. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer.

Order Tracking Once your order ships, you'll receive an email with a tracking number. You can use this to monitor your delivery status.

Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date and we'll make it right.

Contact Us For any shipping questions, please reach out to us through our contact page. We aim to respond within 1–2 business days.